Your photos are private — that's the deal
Portraze ("we", "us") was built on a simple principle: your photos belong to you, and only you. This policy explains exactly what happens with the photos and data you share with us.
What we collect
- Photos you upload — only used to generate your headshots.
- Basic technical data — IP address, browser type, pages visited, used for security and site analytics.
- Payment information — processed by our payment provider (Stripe). We never see or store your full card details.
How your photos are handled
- Encrypted in transit — all uploads happen over HTTPS.
- Used only for generation — your photos are sent to our AI image provider solely to create your requested headshots.
- Auto-deleted within 24 hours — original uploads are permanently deleted from our servers no later than 24 hours after upload. Generated headshots follow the same schedule for unregistered sessions.
- Never used for training — we do not train AI models on your photos, and our AI provider is contractually prohibited from doing so.
- Never sold — we never sell, rent or trade your personal information or photos to third parties.
Cookies and your choices
We group cookies into three kinds:
- Strictly necessary — needed to keep you signed in and the site working. These cannot be switched off.
- Analytics — helps us see which pages people actually use.
- Advertising — used to measure ads and make them relevant.
We use strictly necessary cookies, and privacy-respecting analytics only if you consent. If you visit us from the EEA, the UK or Switzerland, analytics and advertising stay off until you switch them on in the banner. Everywhere else you can turn them off at any time from the Cookie Settings link in our footer. Blocking cookies in your browser will not cost you core functionality.
Global Privacy Control
If your browser sends a Global Privacy Control (GPC) signal, we read it and treat it as a valid opt-out: analytics and advertising are switched off automatically, with nothing for you to click.
Data retention
Account data is kept for as long as your account exists. Photos are deleted within 24 hours. Payment records are retained as required by law for tax and accounting purposes.
Children's privacy
Portraze is intended for users aged 18 and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it.
Your rights
Depending on your location (e.g., under GDPR, CCPA or similar laws), you may have the right to access, correct, delete or export your personal data, and to object to or restrict certain processing. To exercise any of these rights, email us at hello@portraze.com.
We do not sell your personal information for money, and we do not share it for cross-context behavioral advertising. If that ever changes, we will update this page first and give you a working opt-out before any such sharing starts. You can use the Do Not Sell or Share My Personal Information link in our footer at any time. We will never treat you differently, charge you more, or give you a worse service because you exercised a privacy right.
Contact
Questions about this policy? Email hello@portraze.com and we'll respond within 48 hours.