Frequently Asked Questions

Everything you need to know about Portraze.

Our AI analyzes the photos you upload, learns your facial features, and generates photorealistic headshots in the style you choose — with studio lighting, professional backgrounds and consistent, natural-looking you.

Upload 3–8 photos of yourself in good, even lighting. Front-facing shots with a neutral expression work best. Avoid sunglasses, heavy filters or group photos.

Yes. Your photos are encrypted in transit, used only to generate your headshots, and automatically deleted from our servers within 24 hours. We never sell or share your photos, and they are never used to train AI models.

Most sessions finish in 2–5 minutes. You'll see live progress, and your 6 headshots appear as soon as they're ready.

You'll get high-resolution JPG or PNG files, optimized for LinkedIn (400×400+), resumes and company websites. Professional plan includes 4K Ultra-HD downloads.

Professional plan includes free regeneration within 48 hours. For all plans, contact us at hello@portraze.com and we'll make it right.

Yes. Headshots you generate are yours to use for job applications, LinkedIn, resumes, company websites, marketing materials and more.

We accept all major credit and debit cards, plus Apple Pay and Google Pay, processed securely by our payment provider.